Case study: Taking back control

Case studies
Taking back control

A large Sydney-based hire company was faced with a problem: they had multiple machines on several different large-scale construction sites. The company was having frequent issues with incorrect machines being picked up after off-hiring them.

The result was that machines being off-hired would be left on-site with the customer being used without payment.

The machines were then being misplaced and lost in the system, resulting in huge rental income losses, as well as the repair and maintenance costs of the off-hired machines.

Teletrack’s services were implemented, and through an API connection to their rental software, a reporting system that integrated into email and text alerted the company to each time a machine was being started.

Being able to track this completely eliminated the issues the company was having and led to greater prosperity for the business.